Thank you for shopping with us. Each product is carefully inspected and packed before dispatch. Please read this policy carefully before placing an order.

1. Eligibility for Returns & Exchanges

(Applicable to All Orders)

Returns or exchanges are accepted only if all of the following conditions are met:

• The item received is damaged, defective, or incorrect
  

• The issue is reported within 10 days of delivery
  

• The item is unused, unworn, unwashed, and unaltered
  

• The item is returned in original condition, with all original tags attached, labels intact, and original packaging included
  

• The product shows no signs of use, stains, odor, or wear
  

📸 A clear unboxing video is mandatory for all damage, defect, or wrong-item claims. Claims without proper evidence may be declined.

2. Items Not Eligible for Return or Refund

As mentioned in Section 1, returns or refunds are accepted only for approved cases.

The following items are not eligible:

• Items not in original condition or missing tags/packaging
  

• Sleepwear that has been worn, washed, or altered
  

• Size or fit issues (please review the size chart carefully before ordering)
  

• Custom-made, personalized, or made-to-order items
  

• clearance items
  

• Minor color variations due to screen resolution, lighting, or photography
  

3. Domestic Orders (India)

Exchanges

• Exchanges are available only for approved cases as mentioned in Section 1
  

• Customers must ship the item back at their own cost
  

• Replacement shipping will be covered by us one time only
  

• Processing time: 5–7 business days after inspection
  

Refunds

• Refunds are issued only for approved returns as per Section 1
  

• After quality inspection, refunds are processed within 7–10 business days
  

• Refunds are credited to the original payment method
  

4. International Orders

⚠️ All international orders are final sale.

As stated in Section 1, exceptions are reviewed only in rare cases.

Exceptions (Strictly Limited)

Claims will be reviewed only if:

• The product is damaged, defective, or incorrect
  

• The issue is reported within 10 days of delivery
  

• A valid unboxing video and clear photos are provided
  

• The item is unused and in original condition with tags attached
  

Resolution for Approved International Claims

• A replacement (subject to availability), or
  

• Store credit equal to the product value
  If any issue is confirmed to be a result of an error from our side, we take full responsibility and will ensure the matter is resolved fairly and on terms that best support our customer, in line with this policy.

5. Customs, Duties & Shipping (International)

• Customs duties, import taxes, and local charges are the buyer’s responsibility
  

• Delays caused by customs or courier partners are not grounds for refunds
  

• Orders refused or returned due to unpaid customs duties are not refundable
  

6. Order Cancellation Policy

• Orders may be cancelled within 12 hours of placement
  

• Once an order is shipped, cancellation is not possible
  

7. How to Request a Return or Exchange

Please email us with:

• Order number
  

• Clear photos and unboxing video
  

• Description of the issue
  

📧 Email: jangirreena07@email.com

⏱️ Response time: 24–48 business hours

Returns sent without prior approval will not be accepted.

8. Final Sale Items

Items marked as Final Sale are not eligible for return, exchange, or refund under any circumstances.

By placing an order, you agree to this Return & Refund Policy.